As with many other websites, FreedomPop’s support makes you go through some hoops before you get to send them your question on their website.
First, I will show you the way you do it the normal way, then I’ll show you the shortcut. Why not just show the shortcut first? That would be like my friend telling me that Bruce Willis is dead the whole time in The Sixth Sense. Not cool.
But I digress.
Go to the FreedomPop.com website, then scroll all the way to the bottom, where you will see the “Contact Us” link on the right side.
Next, you will be taken to the Support Wizard page where you can search for answers. If you don’t feel like searching, just click on the link at the bottom that says, “Didn’t find what you were looking for?”
Strangely, if you are logged into your FreedomPop account, you will get even more questions before you get the contact form. You would think it would be the opposite, but eventually you will see the form below. Or to get there faster, log out of your FreedomPop account.
Fill out the form, then hit send and within 24-72 hours, you will get a reply in your email inbox.