Sprint has just started a new program called Sprint Direct 2 You that will have a live representative come to your home, work, or anywhere, and help you choose your next phone. This service is currently available only in Chicago, Denver, Kansas City, Los Angeles, Miami, New York, San Francisco and surrounding areas. The service will be available in Atlanta, Dallas/Ft. Worth, Detroit, Houston, Philadelphia and Washington DC this summer. More areas are coming after that.